| Customization: | Available |
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| After-sales Service: | Online Service and Local Service Are Supported |
| Warranty: | 1 Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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For many years, GKD (Mingju) has steadfastly dedicated itself to integrating cutting-edge resources and pioneering technologies, striving to deliver unmatched quality and service to customers worldwide.
GKD is an illustrious conglomerate specializing in the research, development, and manufacturing of advanced CNC machining centers. Strategically situated near Hong Kong in China, often heralded as the 'World Factory,' GKD also boasts its European headquarters in Italy (Taiwan), ensuring a robust global sales and service network. The Group's expansive production capabilities span five major bases located in Dongguan, Chongqing, Anhui, Hunan, and Jiangsu. Our core product offerings encompass vertical machining centers, high-speed gantry machining centers, horizontal machining centers, horizontal boring and milling machines, CNC lathes, turning and milling centers, and sophisticated five-axis machining centers. As a prominent, professional manufacturer with a comprehensive industrial chain, we provide a vast array of CNC metal cutting machine tools and production lines. Our products are extensively employed across diverse industries, including aerospace, mold manufacturing, automotive, energy, marine, engineering machinery, and 3C electronic products.
GKD Group is unwavering in its commitment to delivering superior products and holistic solutions. We rigorously adhere to the principles of high-speed, high-precision, and high-efficiency in intelligent equipment, ensuring cost-effective solutions for our esteemed clientele. With unparalleled manufacturing prowess and robust after-sales service, GKD proudly serves customers across dozens of countries and regions worldwide, offering a full spectrum of products and services.
GKD Group sincerely serves you!
1. Unmatched Professional Service in the CNC Machines Exporting Arena
2. Italian and Taiwanese Expertise, Superior Manufacturing Capabilities
3. Flexible Payment Options: T/T, Western Union, L/C, PayPal
4. Premium Quality, Secure Materials, and Competitive Pricing
5. Accommodates Small Orders with Ease
6. Swift and Efficient Response Time
7. Enhanced Safety and Speed in Transportation
8. Customized OEM Designs Tailored for Each Client
1) Our quality warranty period extends for 12 months from the day the shipping commodity arrives at the port of destination. This warranty covers all aspects excluding physical damage. During this period, we will provide replacement fittings free of charge. Please note, users are required to return the damaged fittings to us via courier at their expense before we dispatch the replacement parts. Post-warranty, any fittings requiring repair or replacement will be subject to a reasonable service charge.
2) Understanding the challenges of face-to-face maintenance, we offer extensive online support. Our technical assistance is available through email, MSN/Skype, camera, video, telephone, and fax. This ensures that you receive prompt help with installation, operation, adjustment, and maintenance issues.
3) In situations where online support is insufficient for installation, usage, or adjustment issues, we provide Door-to-Door service. Should you require our engineer(s) to assemble, maintain, or adjust the machine on-site, you must assist with visa formalities, cover travel expenses in advance, and arrange accommodation during their visit. Additionally, a translator should be provided for the service engineer throughout their stay. Alternatively, you can arrange for your engineer to visit our factory for comprehensive, long-term technical training at no additional cost.
1. What is your minimum order quantity and warranty?
Our Minimum Order Quantity (MOQ) is just one set, and we offer a comprehensive one-year warranty for your peace of mind.
2. What brand of the bearing do you use?
We utilize high-quality NSK bearings from Japan.
3. When is the expected delivery time?
We ensure prompt delivery within 15-30 days after receiving your payment.
4. How is the warranty period managed?
During the warranty period, if any quality issues arise, our company will provide free maintenance services. Should parts need replacement, they will be supplied at no cost. If the issue isn't due to product quality and requires our engineers for repairs, there will be an appropriate service fee.
5. Can your company send technical personnel to guide our workers?
Upon the machine's arrival at the buyer's site, we will promptly dispatch mechanical and electrical engineers to install it as per the buyer's schedule. The buyer is responsible for the board and lodging of personnel during installation and a fee of USD150.00 per day per person. We will also assist the buyer with visa and installation preparations before traveling abroad.
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