| Customization: | Available |
|---|---|
| After-sales Service: | Online Service and Local Service Are Supported |
| Warranty: | 1 Year |
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For many years, Anhui Mingju Intelligent Equipment Co., Ltd. (GKD) has been at the forefront of innovation and quality, consistently integrating cutting-edge technologies to serve a global clientele with exceptional quality.
GKD is a prestigious conglomerate specializing in the R&D and manufacturing of CNC machining centers. Located near Hong Kong, the heart of China's 'World Factory,' GKD also maintains a strategic European headquarters in Italy (Taiwan). Our expansive network includes five top-tier production bases in Dongguan, Chongqing, Anhui, Hunan, and Jiangsu. Our exceptional product portfolio features vertical machining centers, high-speed gantry machining centers, horizontal machining centers, horizontal boring and milling machines, CNC lathes, turning and milling centers, five-axis machining centers, and other sophisticated CNC machine tools and production lines. Recognized as a leading manufacturer with a complete industrial chain in CNC metal cutting machine tools, our versatile products serve aerospace, mold, automotive, energy, marine, engineering machinery, and 3C electronic manufacturing industries.
GKD Group is committed to delivering unparalleled quality and comprehensive solutions, thoroughly embracing the principles of high-speed, high-precision, and high-efficiency intelligent equipment. We provide cost-effective, high-quality solutions that exceed customer expectations. With robust manufacturing capabilities and dedicated after-sales service, GKD has successfully served a diverse range of clients in dozens of countries and regions worldwide.
GKD Group sincerely serves you with unwavering dedication!
1. Expertise in CNC Machines: Our professional service in the field of CNC machine export ensures that you receive top-notch guidance and support.
2. Superior Manufacturing Capability: Leveraging cutting-edge Italian and Taiwanese technology, we deliver unparalleled manufacturing prowess.
3. Flexible Payment Options: Choose from a variety of payment terms including T/T, Western Union, L/C, and Paypal for your convenience.
4. Outstanding Quality and Value: We offer high-quality, safe materials at competitive prices, ensuring you get the best value for your investment.
5. Accommodating Small Orders: We cater to both large and small orders, providing flexibility to meet your specific needs.
6. Rapid Response: Our team is dedicated to providing a swift response to all your inquiries and requirements.
7. Secure and Fast Shipping: Enjoy peace of mind with our safe and expedited transportation options.
8. Custom OEM Designs: We offer bespoke OEM designs tailored to meet the unique requirements of all our customers.
1) The quality warranty period is 12 months, starting from the day the shipped commodity arrives at the port of destination, excluding physical damage. During this guarantee period, we will provide you with replacement fittings free of charge. However, please note that all users are required to return the damaged fittings to us by courier at your expense before we send back the replacement parts. After the warranty period, any required repairs or replacements will be charged at a reasonable rate.
2) As it is challenging for our engineers to provide in-person maintenance, we offer extensive online support. This includes technical assistance via email, MSN/Skype, camera, video, telephone, and fax. We are dedicated to helping you with installation, operation, adjustments, maintenance, and troubleshooting.
3) If you encounter issues with installation, usage, or adjustments that cannot be resolved through online support, we offer Door-to-Door service. Should you require our engineer(s) to assemble, maintain, or adjust the machine at your location, you will need to assist in securing the necessary visa formalities, prepay travel expenses, and arrange accommodation during the business trip and service period. Additionally, please arrange for a translator for the service engineer during their visit. Alternatively, you may send your engineer to our factory for comprehensive, long-term technical training at no cost.
1. What is your minimum order quantity and warranty?
The minimum order quantity is one set, and we offer a comprehensive one-year warranty.
2.What brand of the bearing do you use?
We use NSK bearings from Japan, renowned for their superior quality and reliability.
3.When is the delivery time?
Our delivery time is prompt, typically within 15-30 days after receiving your payment.
4. How to handle the warranty period?
During the warranty period, we provide free maintenance for any product quality issues. If parts need to be replaced, we will do so at no extra cost. If the issue is not related to the product's quality, and our engineers are required for repairs, the buyer will be responsible for the associated costs.
5.Can your company send the technical personnel to our company and direct our workers for free?
Upon the machine's arrival at the buyer's installation site, we will promptly dispatch our mechanical and electrical engineers to assist. The buyer is responsible for covering the accommodation and meals of the personnel during the installation process, as well as a daily fee of USD150.00 per person. We will also assist with visa arrangements and installation preparations beforehand.
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