| Customization: | Available |
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| After-sales Service: | Online Service and Local Service Are Supported |
| Warranty: | 1 Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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For many years, GKD(Mingju) has been relentlessly committed to integrating resources and pioneering innovative technologies, aiming to serve customers worldwide with unmatched quality.
GKD is a consortium of companies devoted to the R&D and manufacturing of advanced CNC machining centers. Located near Hong Kong, China, often referred to as the 'World Factory,' GKD has established its strategic European headquarters in Italy (Taiwan), ensuring a robust global sales and service network. With five production bases in Dongguan, Chongqing, Anhui, Hunan, and Jiangsu, GKD offers an extensive range of products, including vertical machining centers, high-speed gantry machining centers, horizontal machining centers, horizontal boring and milling machines, CNC lathes, turning and milling centers, and five-axis machining centers. As a professional manufacturer with a complete industrial chain, GKD has emerged as a premier provider of CNC metal cutting machine tools in China. Our products are extensively utilized in aerospace, mold manufacturing, automotive, energy, marine, engineering machinery, 3C electronics, and other manufacturing domains.
The GKD Group is dedicated to delivering high-quality products and comprehensive solutions, rigorously adhering to the demands of high-speed, high-precision, and high-efficiency intelligent equipment. We provide superior solutions that meet the cost-effectiveness requirements of our end customers. With unparalleled manufacturing capabilities and exceptional after-sales service, GKD has extended its full spectrum of products and services to numerous countries and regions around the globe.
GKD Group sincerely serves you!
1. Expertise: Enjoy unparalleled professional service in the field of CNC machines export.
2. Superior Manufacturing: Leveraging advanced Italian and Taiwanese technology for exceptional production capabilities.
3. Flexible Payment Options: Choose from a variety of payment methods including T/T, Western Union, L/C, and Paypal.
4. Premium Quality: Benefit from high-quality, safe materials, and competitive pricing.
5. Flexibility: We accommodate small order requests, ensuring accessibility for all customers.
6. Rapid Response: Experience swift and efficient communication at all times.
7. Secure Transport: Rely on safe and expedited shipping methods for your orders.
8. Custom Designs: Offering OEM design services tailored to meet the unique needs of all our customers.
1) The quality warranty period is 12 months from the date the product arrives at the destination port. This excludes physical damage. During the warranty period, we will provide replacement fittings free of charge. However, users must return the damaged parts to us at their expense before we send replacements. After the warranty period, the cost of any fittings that need repair or replacement will be borne by the user and charged reasonably.
2) Since our engineers can't provide face-to-face machine maintenance, we offer extensive online support. This includes technical assistance via email, MSN/Skype, camera, video, telephone, and fax for issues related to installation, operation, adjustment, maintenance, and more.
3) If you encounter problems with installation, usage, or adjustments that our online support cannot resolve, we offer Door-to-Door service. Should you need our engineers to assemble, maintain, or adjust the machine on-site, you must assist with visa formalities, prepay travel expenses, and arrange accommodation during the business trip and service period. Additionally, please provide a translator for our engineer throughout their service period. Alternatively, you may send your engineer to our factory for comprehensive, long-term technical training free of charge.
1. What is your minimum order quantity and warranty?
Our minimum order quantity is one set, and we proudly offer a one-year warranty to ensure the highest standards of quality and customer satisfaction.
2. What brand of the bearing do you use?
We utilize premium NSK bearings sourced directly from Japan, renowned for their durability and precision.
3. When is the delivery time?
We guarantee delivery within 15-30 days after receiving your payment, ensuring a swift and efficient process to meet your needs.
4. How to handle the warranty period?
During the warranty period, if any product quality issues arise, our company will provide free maintenance and replacement of parts. If the problem is unrelated to our machine's quality, and you require our engineers for repairs, a service fee will apply.
5. Can your company send the technical personnel to our company and direct our workers for free?
Upon the machine's arrival at the buyer's installation site, we promptly dispatch mechanical and electrical engineers to install according to the buyer's schedule. The buyer is responsible for the accommodation costs of personnel abroad during installation, plus a fee of USD150.00 per day per person. We will assist with visa and preparation for installation before traveling abroad.
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