After-sales Service: | Online Service and Local Service Are Supported |
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Warranty: | 1 Year |
Application: | Metal |
Process Usage: | Metal-Cutting CNC Machine Tools |
Movement Method: | Contour Control |
Control Method: | Closed-Loop Control |
Customization: |
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For countless years, GKD (Mingju) has dedicated itself to harnessing premier resources and pioneering technologies, determined to deliver unparalleled quality to customers globally.
GKD represents a distinguished consortium of companies excelling in the R&D and manufacturing of CNC machining centers. Strategically located near Hong Kong, the heart of the 'World Factory,' GKD operates alongside its European headquarters in Italy (Taiwan), forming a robust global sales and service network. The Group operates five advanced production bases spanning Dongguan, Chongqing, Anhui, Hunan, and Jiangsu. Our extensive product range includes vertical machining centers, high-speed gantry machining centers, horizontal machining centers, horizontal boring and milling machines, CNC lathes, turning and milling centers, five-axis machining centers, and other high-end CNC machine tools and production lines. As a leading professional manufacturer with a comprehensive industrial chain, we cater to diverse sectors such as aerospace, mold making, automotive, energy, marine, engineering machinery, and 3C electronic products.
GKD Group pledges to deliver top-tier products and holistic solutions, adhering to the principles of high-speed, high-precision, and high-efficiency intelligent equipment. We provide premium solutions that meet the cost-effectiveness requirements of our clientele. Bolstered by robust manufacturing capabilities and exceptional after-sales service, GKD serves a myriad of countries and regions globally, ensuring comprehensive product and service offerings.
GKD Group earnestly pledges to serve you with utmost dedication!1. Unmatched Expertise: Benefit from our professional prowess in the CNC machines export industry.
2. Superior Craftsmanship: Leveraging Italian and Taiwanese technical expertise, we ensure unparalleled manufacturing capabilities.
3. Flexible Payment Options: Select from diverse payment methods including T/T, Western Union, L/C, and Paypal.
4. Premium Quality and Value: Experience high-quality, safe materials at competitive prices.
5. Small Orders Welcome: We accommodate small orders to meet your unique needs.
6. Rapid Response: Enjoy our swift and efficient customer service.
7. Secure and Speedy Shipping: Depend on our safe and fast transportation solutions.
8. Custom OEM Designs: Tailor-made designs to suit all customer specifications.
1) We offer a quality warranty period of 12 months from the arrival date of the shipment at the destination port, excluding physical damage. During this period, we will provide replacement parts free of charge. Note that users must return damaged parts to us via courier at their own expense before we send replacements. After the warranty period, any needed repairs or replacements will be reasonably charged to the user.
2) Due to the difficulty of on-site maintenance, we offer extensive online support. Our technical support is available through email, MSN/Skype, camera, video, telephone, and fax for assistance with installation, operation, adjustment, and maintenance issues.
3) If online support cannot resolve your issues with installation, usage, or adjustment, we offer Door-to-Door service. Should you require an engineer to visit your location, please assist with visa formalities, prepaid travel expenses, and accommodation arrangements. Additionally, please arrange for a translator to assist our service engineer. Alternatively, you can send your engineer to our factory for extensive, free technical training.
1. What is your minimum order quantity and warranty?
Our minimum order quantity (MOQ) is one set, accompanied by a comprehensive one-year warranty.
2. What brand of the bearing do you use?
We use high-quality NSK bearings, imported from Japan.
3. When is the delivery time?
Delivery is guaranteed within 15-30 days after payment has been received.
4. How to handle the warranty period?
During the warranty period, we take full responsibility for any product quality issues, providing free maintenance and, if necessary, free replacement parts. If the issue is not related to our machine's quality, we offer repair services at a reasonable cost. Should engineers be required onsite, the associated expenses will be charged.
5. Can your company send technical personnel to our company and direct our workers for free?
Upon the machine's arrival at the buyer's installation site, we promptly dispatch mechanical and electrical engineers to ensure seamless installation aligned with the buyer's schedule. The buyer is responsible for covering the board, lodging, and a daily fee of USD150.00 per person during the installation process. We also assist with visa processing and other preparations to ensure a smooth setup abroad.
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